Privacy Policy – HWR Renewables

This Privacy Policy was last updated on April 13, 2026 and applies to citizens and legal permanent residents of the United Kingdom.

HWR Renewables is a trading name of HWR Engineering Solutions Ltd, registered in England and Wales (Company number: 15886365).

Registered address: 4 Runnymede Lane, Kingswood, Hull, HU73AD, East Riding of Yorkshire

For the purpose of data protection law, we are the data controller.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

1. What information we collect

We may collect and process the following data:

• Name
• Email address
• Phone number
• Property address (for quotations and installations)
• Information submitted via contact forms or enquiries
• Website usage data (e.g. pages visited, time on site, IP address)

2. How we use your information

We use your data to:

• Respond to enquiries and provide quotations
• Deliver our services
• Communicate with you about your project
• Improve our website and user experience
• Comply with legal and regulatory obligations

3. Legal basis for processing

We process your personal data based on:

• Consent – when you submit an enquiry or contact form
• Legitimate interest – to respond to enquiries and improve our services
• Contractual necessity – when providing services to you
• Legal obligation – where required by law

4. Sharing your data

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

• Website hosting providers
• Analytics providers (e.g. Google Analytics)
• Service partners (e.g. scaffolding, structural engineers, suppliers)
• Legal or regulatory authorities if required

All third parties are required to handle your data securely and in accordance with the law.

5. How long we keep your data

We retain your data only as long as necessary:

• Enquiry data: retained for a reasonable period for follow-up
• Customer data: retained to fulfil contractual and legal obligations
• Installation records: may be retained long-term for warranty, compliance, and support purposes

6. Cookies

We use cookies to improve your experience and analyse website traffic. You can control or withdraw consent to cookies at any time using our cookie banner. For full details, please see our Cookie Policy.

7. Data security

We take appropriate technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Third-party links

Our website may contain links to external websites. We are not responsible for their privacy practices, and you should review their policies separately.

10. Contact us

If you have any questions about this Privacy Policy or your data, please contact:

Email: Info@HWR-Renewables.co.uk

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 13/04/2026